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Overview
Zendesk For WHMCS rests on close integration of Zendesk into your WHMCS so as to equip it with new quality features for management of support tickets. With this module, your customers will enjoy benefits of the widely respected customer service solution without ever stepping out of your comfy client area!
The WHMCS built-in support system will be cleverly replaced with the Zendesk tool suite, in such a way that its look and feel will remain untouched in essence. The focal change lies in the extended variety of possibilities offered to your clients, empowered by the module to fill in Zendesk ticket fields or even use emojis in messages – everything straight on your website. At the same time, you and your support teams will be welcome to view, answer and manage all the tickets, including the WHMCS ones, directly from the Zendesk admin area. No less worthy of note is the module's compatibility with the Zendesk's Multibrand feature, leaving you the choice as to which brand from those available in Zendesk should be connected with your WHMCS.
Gain unshakable trust of your audience by ensuring each of their needs is diligently taken care of. Order Zendesk For WHMCS yet today and become a mastermind in the realm of a brilliant customer service!
Check out also our free WHMCS Widget For Zendesk by means of which you can preview the details of every customer, along with their products, domains and due invoices. For more information, visit our Wiki.
NetworkDaddy il y a 3 ans
great..
NEW FEATURE
- WHMCS V8.9 support
IMPROVEMENT
- Added support for various text formatting methods such as pre-tags for code blocks, headers, italics, bold text, list, and other elements from Markdown - case #355
BUG FIX
- Tickets will now be properly fetched when using the "Show Solved Tickets" option - case #367
- Corrected functionality related to refreshing client statuses for their export - case #351
- Solved case where a newly created ticket could temporarily have a "Closed" status in the recent tickets sidebar - case #352
- Eliminated issue that prevented custom fields from loading when placing an order in the admin area - case #356
- Fixed "TypeError" that could occur when the "Client Services" and "Ticket Fields" were not configured in the "Ticket Settings" - case #364
- Resolved problems with the "Class "Symfony(...)FilesystemCache" not found" and "Argument #2 ($array) must be of type array" errors that could occur after submitting a ticket - case #365, #366
- Tickets with "On Hold" status will now be properly displayed in the "View" sidebar - case #193
- Eliminated "Uncaught ParseError: syntax error, unexpected '|', expecting ';'" issue that could occur when running the daily WHMCS cron job - case #372
- Fixed conflict with the Multibrand For WHMCS module that could lead to a fatal error during the order checkout - case #374
- The "No Recent Tickets Found" notice will no longer be displayed on the client's dashboard if the tickets are already created in Zendesk - case #376
- Updated code of the WHMCS Widget For Zendesk to eliminate specific problems with its installation
- Other minor code corrections
NEW FEATURE
- WHMCS V8.8 support
IMPROVEMENT
- Implemented language overrides support, enabling the utilization of customized translations
- Introduced various speed optimizations for loading pages containing multiple tickets - case #338, #339
REMOVED
- Support for WHMCS V8.5 and previous
BUG FIX
- Solved problem with parsing AJAX responses that contained additional BOM (byte order mark) characters - case #342
- Fixed issue where the administrator role might be switched to "end-user" after exporting a WHMCS client with the same email address as the administrator's - case #340
- Eliminated "Something has gone wrong" error that appeared when trying to view a ticket that contained a custom ticket field previously removed from Zendesk - case #339
- Resolved issue where the last name of a client was not correctly exported to Zendesk during individual client details export - case #346
- Other minor code corrections
NEW FEATURE
- WHMCS V8.7 support
REMOVED
- Support for WHMCS V8.3 and previous
- Support for PHP 7.3 version
BUG FIX
- Prevented "URL using bad/illegal format or missing URL" error that might have caused problems with loading the tickets list - case #332
- Eliminated "TypeError" that could occur when trying to edit the client details without previously enabling the Multibrand For WHMCS module - case #334, #335
- Fixed problems with using the "Contact Us" form when the Multibrand For WHMCS module was not installed
Fixed license issue
v2.4.1
Released: Dec 2nd, 2022NEW FEATURE
- WHMCS V8.6 support
- Support for PHP 8.1 version
CHANGED
- Requires ionCube Loader V12 or later
REMOVED
- Support for WHMCS V8.2 and previous
- Support for PHP 7.2 version
BUG FIX
- Corrected sorting via the "Last Updated" date - case #311
- Fixed issues with exporting tickets created by unlogged clients via the "Contact Us" form
- Resolved problem with adding multiple ticket attachments if the WHMCS "Knowledgebase Suggestion" option was disabled - case #314
- Other minor coded corrections
Please purchare this item you can see note for Buyer !
- Please check the version we provided before purchasing. Because it may not be the latest version of the author.
- Before making a purchase, please read the Terms and Conditions & Refund Policy.
- If you have any questions, please first read the FAQ.
- If you haven’t found the answer to your question, please contact us, we will response asap.
- You can download the product after purchase by a direct link on your Downloads sections.
- Please note that any digital products presented on the website do not contain malicious code, viruses or advertising. We buy the original files from the developers.
- We offer redownload or download new update for 6 months from the date of purchase, but that doesn't mean we will have updates every version because not every developer release we have right away. After this period, you have to purchase the item again to receive further updates.
- About update support is optional and it is not required by policy. We do not support customer-requested updates because some of the products we cannot update or update are very slow.
- We send regular emails advising when products have been updated so please be sure to provide an active email address when you sign up.
- Our support team is available 24/7, if you have any question or need help in installing or configuring digital products purchased on the website, please don’t hesitate to contact us.
- Please note that we are not developers of the provided products, so our technical support capabilities are limited. We do not change product functionality and do not fix developer bugs.
- We do not support version compatibility issues or errors due to insufficient support by the customer's server.
- We only support installation with used servers ( cpanel, directadmin ) and send us full hosting information.
- For more information please read FAQ & About Us.
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| Created | 28-11-2020 |
| Updated | 04-02-2024 |
| Catégorie | WHMCS Addon |
| Theme Type | NULLED |
| Taille du fichier | 10.25 MB |
| Commentaires | 0 |
| Evaluation | |
| Vues | 4804 |
| Ventes | 3 |
| Downloaded | 13 |