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Log Update Item Zendesk For WHMCS
NEW FEATURE
- WHMCS V8.9 support
IMPROVEMENT
- Added support for various text formatting methods such as pre-tags for code blocks, headers, italics, bold text, list, and other elements from Markdown - case #355
BUG FIX
- Tickets will now be properly fetched when using the "Show Solved Tickets" option - case #367
- Corrected functionality related to refreshing client statuses for their export - case #351
- Solved case where a newly created ticket could temporarily have a "Closed" status in the recent tickets sidebar - case #352
- Eliminated issue that prevented custom fields from loading when placing an order in the admin area - case #356
- Fixed "TypeError" that could occur when the "Client Services" and "Ticket Fields" were not configured in the "Ticket Settings" - case #364
- Resolved problems with the "Class "Symfony(...)FilesystemCache" not found" and "Argument #2 ($array) must be of type array" errors that could occur after submitting a ticket - case #365, #366
- Tickets with "On Hold" status will now be properly displayed in the "View" sidebar - case #193
- Eliminated "Uncaught ParseError: syntax error, unexpected '|', expecting ';'" issue that could occur when running the daily WHMCS cron job - case #372
- Fixed conflict with the Multibrand For WHMCS module that could lead to a fatal error during the order checkout - case #374
- The "No Recent Tickets Found" notice will no longer be displayed on the client's dashboard if the tickets are already created in Zendesk - case #376
- Updated code of the WHMCS Widget For Zendesk to eliminate specific problems with its installation
- Other minor code corrections
NEW FEATURE
- WHMCS V8.8 support
IMPROVEMENT
- Implemented language overrides support, enabling the utilization of customized translations
- Introduced various speed optimizations for loading pages containing multiple tickets - case #338, #339
REMOVED
- Support for WHMCS V8.5 and previous
BUG FIX
- Solved problem with parsing AJAX responses that contained additional BOM (byte order mark) characters - case #342
- Fixed issue where the administrator role might be switched to "end-user" after exporting a WHMCS client with the same email address as the administrator's - case #340
- Eliminated "Something has gone wrong" error that appeared when trying to view a ticket that contained a custom ticket field previously removed from Zendesk - case #339
- Resolved issue where the last name of a client was not correctly exported to Zendesk during individual client details export - case #346
- Other minor code corrections
NEW FEATURE
- WHMCS V8.7 support
REMOVED
- Support for WHMCS V8.3 and previous
- Support for PHP 7.3 version
BUG FIX
- Prevented "URL using bad/illegal format or missing URL" error that might have caused problems with loading the tickets list - case #332
- Eliminated "TypeError" that could occur when trying to edit the client details without previously enabling the Multibrand For WHMCS module - case #334, #335
- Fixed problems with using the "Contact Us" form when the Multibrand For WHMCS module was not installed
Fixed license issue
v2.4.1
Released: Dec 2nd, 2022NEW FEATURE
- WHMCS V8.6 support
- Support for PHP 8.1 version
CHANGED
- Requires ionCube Loader V12 or later
REMOVED
- Support for WHMCS V8.2 and previous
- Support for PHP 7.2 version
BUG FIX
- Corrected sorting via the "Last Updated" date - case #311
- Fixed issues with exporting tickets created by unlogged clients via the "Contact Us" form
- Resolved problem with adding multiple ticket attachments if the WHMCS "Knowledgebase Suggestion" option was disabled - case #314
- Other minor coded corrections