Added support for various text formatting methods such as pre-tags for code blocks, headers, italics, bold text, list, and other elements from Markdown - case #355
BUG FIX
Tickets will now be properly fetched when using the "Show Solved Tickets" option - case #367
Corrected functionality related to refreshing client statuses for their export - case #351
Solved case where a newly created ticket could temporarily have a "Closed" status in the recent tickets sidebar - case #352
Eliminated issue that prevented custom fields from loading when placing an order in the admin area - case #356
Fixed "TypeError" that could occur when the "Client Services" and "Ticket Fields" were not configured in the "Ticket Settings" - case #364
Resolved problems with the "Class "Symfony(...)FilesystemCache" not found" and "Argument #2 ($array) must be of type array" errors that could occur after submitting a ticket - case #365, #366
Tickets with "On Hold" status will now be properly displayed in the "View" sidebar - case #193
Eliminated "Uncaught ParseError: syntax error, unexpected '|', expecting ';'" issue that could occur when running the daily WHMCS cron job - case #372
Fixed conflict with the Multibrand For WHMCS module that could lead to a fatal error during the order checkout - case #374
The "No Recent Tickets Found" notice will no longer be displayed on the client's dashboard if the tickets are already created in Zendesk - case #376
Updated code of the WHMCS Widget For Zendesk to eliminate specific problems with its installation
Implemented language overrides support, enabling the utilization of customized translations
Introduced various speed optimizations for loading pages containing multiple tickets - case #338, #339
REMOVED
Support for WHMCS V8.5 and previous
BUG FIX
Solved problem with parsing AJAX responses that contained additional BOM (byte order mark) characters - case #342
Fixed issue where the administrator role might be switched to "end-user" after exporting a WHMCS client with the same email address as the administrator's - case #340
Eliminated "Something has gone wrong" error that appeared when trying to view a ticket that contained a custom ticket field previously removed from Zendesk - case #339
Resolved issue where the last name of a client was not correctly exported to Zendesk during individual client details export - case #346
Prevented "URL using bad/illegal format or missing URL" error that might have caused problems with loading the tickets list - case #332
Eliminated "TypeError" that could occur when trying to edit the client details without previously enabling the Multibrand For WHMCS module - case #334, #335
Fixed problems with using the "Contact Us" form when the Multibrand For WHMCS module was not installed