If you have any questions, please first read the FAQ.
If you haven’t found the answer to your question, please contact us, we
will response asap.
You can download the product after purchase by a direct link on your Downloads
sections.
Please note that any digital products presented on the website do not contain
malicious code, viruses or advertising. We buy the original files from the
developers.
Updates :
We offer redownload or download new update for 6 months from the date of purchase, but that doesn't
mean we will have updates every version because not every developer release we have
right away. After this period, you have to purchase the item again to receive
further updates.
About update support is optional and it is not required by policy. We do not support customer-requested updates because some of the products we cannot update or update are very slow.
We send regular emails advising when products have been updated so please be sure to
provide an active email address when you sign up.
Support :
Our support team is available 24/7, if you have any question or need help in
installing or configuring digital products purchased on the website, please don’t
hesitate to contact
us.
Please note that we are not developers of the provided products, so our technical
support capabilities are limited. We do not change product functionality and do not
fix developer bugs.
We do not support version compatibility issues or errors due to insufficient support by the customer's server.
We only support installation with used servers ( cpanel, directadmin ) and send us full hosting information.