NEWNew setting for “Knowledgebase Category“ page - Assign predefined or custom icon to category box, for “Modern“ template.
NEWNew setting for “View Ticket“ page - Select the order in which ticket messages are shown, ascending where the latest message is last or descending where the latest message is first.
NEWNew template for “Support Departments“ page - Template displaying support departments in “Boxed“ view.
NEWNew template for “Knowledgebase Category“ page - Template displaying knowledgebase page in “Modern“ view.
NEWNew template for “Announcements“ page - Template displaying announcements page in “Modern“ view.